Responsibilities include managing shift personnel in a video rental environment, interfacing with customers and resolving conflicts, maintaining the store in a professional manner.
Solely dedicated to support the Federal Aviation Administration at the William J. Hughes Technical Center ⢠Support and enhance the ADAS application used by FAA technicians across the United States to monitor weather and weather related events. ⢠Repair any coding errors in ADAS to maximize end user experience and functionality. ⢠Coordinator between software engineers and managers as System Support Modification 17 software point of contact ⢠Handle second level support calls from national FAA sites. ⢠Created a protocol analyzer for national field sites with a front end in QT and C which allows users to monitor HDLC weather circuits. ⢠Streamline new hardware setups with automated Bash scripts to significantly reduce workload and complete setups quickly. ⢠Travel to 5+ national FAA sites to provide onsite support and training during roll out of new ADAS software. ⢠Developed an Automated Install Manager in Java and configured with XML to streamline installs and simply failover processes.
BS
Concentration: Computer Science
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